Negotiating Quality Agreements

Negotiating is an every day process with stakes, not always large, but almost always critical to success. Employees are being asked to obtain agreements which are vital for continued growth. To be successful at such endeavors, they need to be able to negotiate win-win deals, on both a formal and informal basis with a variety of people: peers, subordinates, and bosses; customers, suppliers, and vendors. It is imperative to demonstrate excellent face-to-face negotiating skills, plus the ability to plan negotiation strategy and tactics appropriate to each situation.

Program Goal
The goal of "Negotiating Quality Agreements" is to provide each participant with the skills necessary to manage the process of negotiation, from planning through implementation, and to select appropriate tactics in order to gain a win-win agreement.

Program Objectives
After attendance in this program, each participant will be better able to: