Management and
Supervisory Training

All Jackson Wilders Group training programs have been developed based on the Adult Learning Theory which delineates four critical aspects. The first, Concrete Experience (CE) requires that each participant become involved by doing, performing, observing, seeing or saying. In the second phase, Reflection & Observation (RO), the individual becomes an observer of his/her own thinking and acting which is critical for the next phase, Formation of Abstract Concepts (AC). This involves creating ideas and possibilities for further action, looking for links between potential actions and other patterns of behavior in the system. The last phase, Active Experimentation (AE) requires setting a method for action - making the decision to act, move forward, evaluate and adjust, as necessary.

Program Descriptions
Please note that each of the following programs can be customized for your organizational needs.

• Negotiating Quality Agreements
• The Leadership Edge
• High Impact Speaking
• Professional Communication Skills
• High Performance Teams
• Supervisors Academy
• Performance Coaching
• The Mentoring Process
• Change Management
• Managing Conflict
• Training for Trainers
• Customer Focus
• Effective Business Writing